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Where We Can Support You

Service availability depends on what you need, where you need it and when it is required.

What to Include in Your Request

Send us your location and service details and we will confirm whether we can support your request.

  • Service needed
  • City and country
  • Origin and destination, if applicable
  • Preferred date or timeframe
  • Expected duration
  • Any important requirements
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Security team planning support across multiple locations

Tell Us Where You Need Support

Provide the city, country and any other locations connected to the service so we can check availability.

  • Location: Where the service is required.
  • Service: What type of support you need.
  • Timing: When you need the service and for how long.
Service request based on location, service and timing

Local and International Requests

We review both local and international enquiries. Availability can vary depending on the location and type of service requested.

01

Local Support

Tell us the city or area where you need assistance.

02

International Support

Tell us the countries involved and the service you require.

03

Special Requirements

Include anything that may affect access, timing or delivery.

Secure Logistics Routes

For collection and transfer services, send us the starting point, destination and information about the item being moved.

  • Collection: Where and when the item needs to be collected.
  • Transfer: Any relevant stops, handovers or timing requirements.
  • Delivery: Where the item needs to arrive and who will receive it.
Secure logistics from collection to delivery

Availability Can Vary

Some requests require specific personnel, facilities, timing or local support. We confirm availability after reviewing the details you provide.

01

Timing

Availability can depend on the date and notice provided.

02

Location

Some services may not be available in every location.

03

Requirements

The type of support needed can affect what we are able to provide.

We Will Confirm the Next Step

Once we have enough information, we will tell you whether we can help and what is needed to proceed.

  • Availability: We confirm whether the requested service can be supported.
  • Details: We may ask for additional information where necessary.
  • Next Steps: We explain how to proceed if the service is available.
Service request followed by availability and next steps